Ensure compliance with these guidelines to avoid any delays in setting up your account.
General Requirements
Document Format:
Scans and copies must be in PDF format and directly derived from the original document.
Photos of physical documents must be original and unprocessed in JPEG or PNG format.
Screenshots are not accepted.
If submitting through the API, include the document_back parameter for documents requiring both front and back images.
Image Quality:
Photos and scans of Photo IDs must be in color.
Photos of paper documents must be in color, though scans (excluding Photo IDs) may be in black and white.
Ensure documents are clear, legible, and not of low quality.
Documents should not be cropped, and all borders must remain visible.
Document Validity:
Documents must be current and unexpired.
Submit complete documents, including all necessary pages.
Special Note:
If the country of residence is different from the account country, a passport is required.
Accepted Documents in Venezuela
Proof of Identity:
Cédula de Identidad Venezolana (Venezuelan National ID) or Passport.
Venezuelan citizens are encouraged to use their Cédula de Identidad as the primary document.
Proof of Address:
Utility bills (electricity, water, gas), bank statements, or government-issued correspondence.
The address on the document must match the one registered in the Stripe account.
Proof of Legal Entity:
RIF (Registro de Información Fiscal) or Certificate of Incorporation.
These documents must indicate the official name of the entity and the country of registration.