Amazon WorkMail can easily integrate with the Microsoft Outlook app on Android and iOS devices. To set up your email account in the Outlook app, follow these detailed steps:
1. Open the Microsoft Outlook App:
Ensure that you have the Microsoft Outlook app installed from your device's app store (Google Play Store for Android or App Store for iOS).
Once installed, open the app.
2. Add Your WorkMail Account:
On the main screen of the app, tap the menu icon or go to Settings and look for Accounts.
Choose the Add account option.
3. Enter Your Account Details:
When prompted for the email address, enter your Amazon WorkMail address (e.g., your_name@your_company.com).
After entering your email, tap Next.
4. Select the Appropriate Service or Protocol:
At this stage, Outlook may ask which type of account you're setting up. Choose Exchange as the protocol, since Amazon WorkMail uses Microsoft Exchange ActiveSync to synchronize email and other data.
5. Complete the Account Setup:
Password: Enter the password you use to access your Amazon WorkMail account.
Server: Enter the ActiveSync URL that corresponds to the AWS region where your WorkMail account is set up. Here are some examples by region:
US West (Oregon):
mobile.mail.us-west-2.awsapps.comUS East (Virginia):
mobile.mail.us-east-1.awsapps.comEurope (Ireland):
mobile.mail.eu-west-1.awsapps.com
Domain: Enter the domain associated with your WorkMail account (if applicable). Normally, you can leave this blank, but if you have a custom domain, enter it here.
Username: Re-enter your full Amazon WorkMail email address.
6. Finish the Setup:
Once you've entered all details correctly, tap Sign In to start syncing your email with Amazon WorkMail.
If all information is correct, your inbox should begin loading emails, and you'll have full access through the Outlook app.
7. Sync Settings Personalization:
After connecting your account, Outlook may allow you to choose what items you want to sync, such as email, contacts, and calendars. Select the options that best suit your needs and tap Save.
Additional Considerations:
Sync Issues: If you encounter sync issues or the setup doesn't complete automatically, verify that the ActiveSync server URL is correct and that your password is entered without typos.
Manual Setup: If automatic setup fails, you may need to manually configure the server details, including Exchange ActiveSync server, username, domain, and password.