If you use Stripe in Mexico, you are required to provide certain documents for verifying your identity, address, and legal entity.
Common Requirements:
Document Format:
Document copies and scans must be in PDF format, taken directly from the original document. They must not be processed, converted, or embedded in other files.
A picture of a physical document must be the original, unprocessed image in JPEG or PNG format.
Screenshots are not acceptable.
If the back side of a document contains required information, ensure it is submitted using the document_back parameter.
Image Quality:
Photos and scans of Photo IDs must be in color.
Photos of paper documents must be in color, but scans of paper documents (not Photo IDs) may be black and white.
Ensure that images are not of low quality.
All documents must be legible and in a valid file format.
Documents must not be cropped or missing important pages. Ensure all borders are visible.
Document Validity:
Identity and legal entity documents must not be expired.
Special Case:
If the country of residence differs from the country of the account, a passport is required for identity verification.
Acceptable Documents in Mexico:
Proof of Identity:
INE (Instituto Nacional Electoral) or Passport (for foreign residents).
The INE is the primary identity verification document for Mexican citizens.
Proof of Address:
Utility bills (water, electricity, gas), bank statements, or official government correspondence.
Ensure the address is clearly visible and matches the address registered in your Stripe account.
Proof of Legal Entity:
RFC (Registro Federal de Contribuyentes), corporate bylaws, or company registration with the Mexican government.
These documents must show the official name of the entity and the country of registration.
Tips for Submitting Documents:
Ensure all documents are legible and current.
If submitting via Stripe API, make sure to include both sides of documents if required.
Double-check that the name and address on your documents match those on your Stripe account.