The housekeeping module is a powerful and simple tool that will help you efficiently manage cleaning operations and room availability in your property. This guide will explain step by step how the module works and how you can use it to optimize your team's tasks.
What You Can Do with the Housekeeping Module
The module allows you to:
Manage Room Status:
Check whether a room is clean, dirty, inspected, or out of service.Control Availability:
Know whether a room is vacant or occupied for bookings.Track Booking Status:
Stay updated on the room status (e.g., arrival, departure, extended stay).Generate Cleaning Tasks:
Create organized task lists by priority, floor, or room type.Consult Detailed Reports:
Access daily cleaning and availability reports.
How to Use the Housekeeping Module
Understand Room Statuses
Each room has three main types of status:Unit Status:
Clean: Ready for occupation.
Dirty: Needs cleaning.
Inspected: Checked and approved for occupancy.
Out of Service: Unavailable due to maintenance.
Room Availability:
Vacant: Available for new bookings.
Occupied: Currently in use by a guest.
Booking Status:
Arrival: Guest expected today.
Arrived: Guest already checked in.
Pending Departure: Guest leaving today.
Extended Stay: Guest staying longer.
Same-Day Changeover: Changeover of guest on the same day.
Blocked: Not available for bookings.
Update Statuses
When a room changes status, the system allows easy updates:From Dirty to Clean: Mark the room as clean after cleaning is done.
From Clean to Inspected: Indicate the room has been inspected and approved.
From Inspected to Dirty: Automatically after a check-out.
From Out of Service to Clean: Update the status once maintenance is resolved.
Search and Filters
Use search options to find specific rooms:Search by room number, floor, or status.
Filter by categories like "Clean", "Dirty", or "Arrivals of the day."
Generate Cleaning Tasks
The system lets you create task lists for housekeeping staff. Tasks can be organized by:Priority: Address urgent or arrival rooms first.
Room Type: For example, suites or double rooms.
Consult Reports
Access daily reports that show:Rooms that are clean, dirty, inspected, or out of service.
Room availability (Vacant or Occupied).
Booking status (Arrivals, Pending Departures, Extended Stays, etc.).
You can export these reports in PDF format for further analysis.
Real-Time Updates
Any change in the status of rooms is immediately reflected in the system, ensuring:The whole team has access to up-to-date information.
Room availability is synchronized with the booking engine.
Tips to Avoid Common Mistakes
Check Status Before Assigning Guests:
Ensure rooms are marked as Clean or Inspected before assigning them to guests.Avoid Status Conflicts:
Do not mark a room as "Occupied" if it is Vacant or vice versa.Review Blocked Rooms:
Ensure that rooms marked as "Out of Service" are not appearing as available.
This housekeeping module will help you streamline operations, improve communication among staff, and maintain optimal room availability for your property.