Step 1: Configure the connection in Agoda
Access Agoda's YCS:
Log in to the Agoda YCS platform.
Go to Property > Property Settings.
Enable channel manager mode:
Click on Optional Settings.
Check the box Enable channel manager mode.
Select Channex.io or Channex from the dropdown menu.
Click Save.
Step 2: Create the Channel in AlohaPro
Access AlohaPro:
Log in to AlohaPro’s intranet.
Go to Channel Manager > Channels.
Create the channel:
Click on Create and select Agoda as the channel.
Fill in the required fields:
Hotel ID: Enter your hotel’s Agoda ID.
Connection test:
Click the Connection Test button to verify access to the property on Agoda.
If there’s an error, verify the property ID or contact Agoda support to confirm the connection with Channex.io.
Step 3: Room Mapping
Access the Mapping tab:
If the connection test is successful, go to the Mapping tab.
A mapping table will be displayed.
Perform the mapping:
Match the room types in AlohaPro with the room types in Agoda.
Also map the corresponding rate plans.
⚠️ Important Note:
Agoda uses multi-occupancy. If you don’t support it, you can map the same room for all different occupancies.
Ensure that all rooms and rates are correctly mapped, with no unmapped items left.
Save changes:
Click Save to confirm the mapping.
The pop-up window will close automatically.
Step 4: Activate the Channel
Activate the channel:
Go to Actions 🔽 and select Activate.
Step 5: Initial Synchronization
You must perform the following actions only once after connecting and mapping the channel for the first time:
Full synchronization:
Go to Actions 🔽 > Full Synchronization and confirm with OK.
Extract future reservations:
Go to Actions 🔽 > Extract Future Reservations and confirm with OK.
Select Full Sync:
Perform a final full sync from the Actions menu.